PLEASE READ THE FOLLOWING BOOKING CONDITIONS CAREFULLY BEFORE YOU MAKE A BOOKING. BY MAKING A BOOKING, YOU CONFIRM THAT YOU ACCEPT THE BOOKING TERMS FULLY AND AGREE TO COMPLY WITH THEM.
Lodges4u (referred to as “Company’”, “we", "our" or "us", as applicable) acts entirely as a provider of the necessary technology to enable Owners (“Owner”) to secure bookings from holiday makers (“Guests”) via the Lodges4u.com (“Site”) and does NOT act as a booking agent on behalf of the property Owner.
Lodges4u.com provide holiday makers with the ability to reserve accommodation (‘Booking”) in holiday lodges, log cabins, glamping pods, and other properties featured on our Site (“Properties”). The Site provides each Property owner (“Owner") with the technology to receive payments direct from the holiday maker through a chosen payment method, or the ability to integrate with the Owners own website or reservation & payment system.
The contract for the provision of the accommodation rental and related services ("Rental Services") is solely between the holiday maker and the relevant Owner. Our Company does NOT act as a booking agent on behalf of the Owner.
A Booking is considered provisional until the Property Owner has confirmed the Booking has been accepted. Once an Owner has accepted a Booking, a legally binding Rental Contract (‘Contract”) will be formed between the Guest and the Owner under which the Owner will make the Property available to the Guest and provide the Rental Services for the Holiday Period.
Each Owner will be required to provide their Guests with a Rental Contract (“Contract”) which will include a copy of the Owners own booking Terms and Conditions (“Conditions”) and a breakdown of the dates in which Payments or the Balance is due. Please note that the Contract and booking Conditions may differ between each individual Owner.
We will not be a party to the Rental Contract.
All payments made through our Site are paid directly to the Owner via their chosen payment method. We do not manage, handle or accept payments on behalf of the Owner we only offer the means for owners to integrate payments through our Site.
Initial payments to secure a Booking can be done through our Site and in conjunction with the Owners rental Contract and their booking Conditions. Once a Booking has been confirmed the Owner will discuss with you how you can make subsequent payments towards your balance and the date in which the full balance is due by.
Some of our Owners require a non-refundable deposit to be paid at the time of the Booking. You can view a full list of the Owners booking Conditions, including their Cancellation Policy from their Property listing. We recommend that Guests organise some cancellation cover through a third party in the event a Booking has to be cancelled.
All of our Owners create, manage and update their own property listing(s), Owners a fully responsible for the accuracy of the information within the property description. As some information can change at short notice, Guests should always check the details with the Owner if there is a specific part of the description that is important.
The rental Contract lies between the Guest and the Owner of the Property therefore we will not be liable for any act, neglect or default on the part of the Owner or their representative, that results in loss, damage, accident, injury, expense or inconvenience which the Guest or any member of their party may suffer as a result of the holiday.
Owners are responsible for ensuring that the Property is in a clean, tidy and presentable condition for a Guests arrival. The Owner must ensure that the Property is safe for a Guest’s use, that appliances and equipment are in good and safe working order and that all health, safety, fire and electrical safety regulations are complied with.
Any complaints regarding the Property or facilities must be directly taken up with the Property Owner or their representative (if applicable). The Owner should make all reasonable efforts to solve the issue. The rental Contract is between the Guest and the Owner and we are unable to assist in matters between these parties. If you are unable to resolve any complaint with the Owner, you may wish to seek advice from a third party.